Shipping policy

Shipping Policy

Thank you for shopping with ROSELILLIANAN! We want to make sure your order reaches you safely and on time.

Processing Time All orders are processed within 1-2 business days after payment has been confirmed. Orders placed over weekends or public holidays will be processed on the next business day.

Delivery Time Once your order has been dispatched, delivery within South Africa typically takes 2-5 business days, depending on your location.

Shipping Rates Shipping costs are calculated at checkout based on your delivery address and the size of your order.

Order Tracking Once your order has been shipped, you will receive a confirmation email with your tracking details so you can follow your order every step of the way.

Delays While we do our best to meet all delivery timeframes, please note that delays may occasionally occur due to high demand, courier delays, or circumstances beyond our control. We appreciate your patience in such cases.

Incorrect Address Please ensure your delivery address is correct at the time of placing your order. ROSELILLIANAN cannot be held responsible for orders delivered to an incorrect address provided by the customer.

If you have any questions about your order, please don't hesitate to contact us.